Technical Support

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FAQ'S

FAQ - The most frequently asked questions

The application, updates and remote access (WiHouse cloud usage) is completely free.

Using WiHouse cloud is safe. The connection to the server is anonymous, meaning that a particular device is not permanently assigned to a user. Connecting devices to our application is done using a unique code for each product that is assigned to the application during configuration. So if you want to control devices from multiple smartphones, we need to copy settings to other phones using WiHouse on a home wi-fi network.

The special control station is not needed. Just have wireless internet access in our house.

WiHouse devices are installed just like regular switches. Products operate in a standard electrical installation. It is only important that there is a N (Neutral) cable for the power supply in addition to L and L.L1. Devices are not suitable for the frame system.

WiHouse can be controlled by lighting (1x, 2x, 3x, dimmer), shutter, socket, air conditioner, TV, audio and WiHouse camera.

Contact

  • Address: ul. Włocławska 33, 88-230 Piotrków Kujawski

  • Tel: (48) 52 552 45 55

  • Email: office@wihouse.pl

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